Module 6 Course objectives:
1. Identify a process for selecting effective outcomes, to include outcomes that are culturally sensitive, for performance/process measurement in various healthcare settings.
2. Analyze relationships between outcomes and resource utilization
3. Value clinical outcomes measurement as a process for improving healthcare delivery.
During completion of this module, students will
1. Discuss measures of patient satisfaction as it relates to other outcomes measures
Malloch, K and Porter-oGrady, T.(2010). Introduction to evidence-based practice in nursing and healthcare, 2nd edition. Sudbury, MA: Jones and Bartlett Publishers. Read Chapter 8
Block, D. J. (2006). Healthcare outcomes management. Strategies for planning and evaluation. Sudbury, MA: Jones and Bartlett Publishers. Read Chapter 9 and 10
Write a discussion Exploring the association between patient satisfaction and the other outcome measures